Customer Support/Back-Office (Dutch speaker)
Blu Selection
📍 Lisbon, Lisbon, Portugal
Job Description
We are searching for enthusiastic Customer Support/ Back Office professionals wanting to discover Portugal and help the customers.Are you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team!
Your responsibilities and impact as Customer Support/Back-Office will be:
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands
Answering inquiries from customers by phone, e-mail and chat
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Processing goods returns and refunds
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications and interests you need to succeed in this role:
A native level of Dutch and at...