CX Channel Ops Analyst - Data-Driven Insights

A leading mobility technology company in Mexico City is seeking a data-driven Product Operations Analyst to enhance user experiences and optimize channels within its CX team. The ideal candidate will be analytical, detail-oriented, and fluent in both English and Spanish. Key responsibilities include analyzing channel performance, optimizing help content, and collaborating with cross-functional teams. This role requires a degree in a relevant field and strong spreadsheet skills in a fast-paced environment.
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