Data Centre Operations Technician

Exponential-e

📍 Newcastle upon Tyne, England, United Kingdom

Full-time Computer Occupations Posted January 21, 2026

Job Description

Job Description

As part of the role, you’ll be required to go through National Security Vetting clearances (SC and BPSS). The process of you gaining clearances will be funded by the company.


Overall purpose of the job:


Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date.


Key responsibilities for this job:


Data Centre Operations 

  • Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware. 

  • Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware. (Servers, Switches, Firewalls, Storage Arrays etc). 
  • ...