Data-Driven Chatbot & Automation Specialist

Medium is looking for an experienced professional to optimize chatbot workflows and enhance customer satisfaction. You will analyze performance data and implement strategies for improvement. The role requires at least 2 years of experience with chatbots, knowledge of conversational AI, and strong analytical skills. The position starts on-site for the first three months and then transitions to a hybrid model in Casablanca. Medium offers a culture of innovation and dedicated learning opportunities.
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