Job Description
Job Reference: 21122
Why You’ll Be Excited About This Role
At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work.
As a Customer Experience Coach, you will play a pivotal role in shaping the capability and performance of our Customer Experience Centre. You will drive quality, compliance and continuous improvement while empowering team members through coaching, training and innovation. This is a highly impactful role where your leadership directly contributes to better outcomes for healthcare professionals and patients across Australia.
About Us
Healius has an expansive network of over 80 medical laboratories and 2000 patient coll...