Job Description
What you ’ll doLead the development and deployment of advanced models and algorithms that turn complex data into actionable insights to influence decisions across the organization Build and champion the rollout of a technology insights product, setting clear service standards, aligning stakeholders, and establishing transparent metrics to measure impact and drive adoption Design and maintain a centralized analytics platform that unifies key performance indicators, satisfaction scores, and operational metrics into intuitive dashboards for leadership Develop automated data pipelines and validation processes to gather, clean, and prepare large sets of structured and unstructured data for modeling and analysis Partner with data engineers, analysts, and business partners to translate business challenges into scalable, production-ready data solutions and shared standards Create reports and drill-down analyses that highlight service health, enable t...