Database Support Analyst

Helionex

📍 Lahore, پنجاب, Pakistan

Full-time Other-General Posted March 02, 2026

Job Description

Job description

  • Monitor Oracle instance health (wait events, tablespace usage, FRA, job status) and respond to alerts within SLA.
  • Operate, monitor, and validate RMAN backups; perform scheduled restore tests and document outcomes.
  • Apply patch sets/PSUs and minor configuration updates under change control, including pre/post validation and rollback.
  • Manage users, roles, and profiles, and enforce database security and audit configurations.
  • Troubleshoot listener, connectivity, TNS, and Oracle networking issues.

Assist with performance triage using AWR/ASH baselines, wait event analysis, and standard checks.

  • Maintain accurate database inventory, version levels, and application/service mappings in CMDB.
  • Support Data Guard/standby operations, participate in DR testing, and document runbooks and evidence.
  • Provide weekly metrics (availability, incident trends, backup status, growth forecasts) for gove...