Job Description
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds the customers’ expectations. Working knowledge of the department functions and maintains adequate amount of fresh inventory.
DUTIES AND RESPONSIBILITIES:
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction.
• Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed.
• Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.
• Implements effective promotiona...