Job Description
Cloud Service Family - Latin America Infrastructure Competence Center
DCEO
Responsibilities
- Manage and supervise the day-to-day operations and maintenance of mechanical and electrical equipment in the Data center.
- Identify risks and perform IDC vendor operation and maintenance quality assessment.
- As a technical professional for all facilities-related issues within the Data center of Latin-America, escalating to the HQ technical team as needed.
- Perform RCA(root cause analysis) of critical equipment failures.
- Troubleshoot and report facility and Data sever-level events within internal SLA.
- Create and deploy new standard practices for technicians and IDC vendor support teams.
- Provide training and guidance to operation team, such as Method of Procedure（MOP）, Standard Operating Procedure（SOP）, Emergency Operating Procedure（EOP）.
- Ensure all EHS procedures are adhered to by vendor and...