Delivery Director, EMEA Central

ServiceNow

📍 Munich, Bavaria, Germany

full-time Operations Specialties Managers Posted February 28, 2026

Job Description

Job Description

We are looking for the new Delivery Director, EMEA Central, reporting to the Senior Director, Expert Services EMEA. This position is accountable for the delivery of a portfolio of projects and programs to implement ServiceNow to our Expert Services customers in the Central EMEA regioln. 

Key responsibilities:

  • Lead and manage the ServiceNow delivery team, setting strategic direction and ensuring alignment with overall company goals; specifically driving adoption for ServiceNow’s most strategic customers and engagements. Develop and implement leading practices, methodologies, and tools to drive efficient and high-quality project delivery.
  • Lead a team of Engagement managers focused on our Central EMEA customers to ensure that all engagements are delivered on time, budget and realizing the value defined for the customer.
  • Guide your team to deliver the implementations with excellence to ...