Deployment Lead - Robot Fleet

Reporting to the Head of Special Projects, the role will manage the end-to-end delivery process, ensuring that our innovative solutions meet both our high standards and customer expectations. This role requires a unique blend of technical expertise, project management acumen, and a passion for robotics.

Our Success Criteria

• Lead the deployment of robotic systems at various customer locations, managing all aspects from initial planning to support and maintenance.
• Achieve a reduction in deployment cycle times through efficient planning and execution, aiming for continual improvement in process speed without compromising quality.
• Serve as the primary point of contact for customers during the deployment phase, ensuring clear communication and effective resolution of issues.
• Maintain high levels of customer satisfaction measured through post-deployment surveys, ensuring that customer relationships are strengthened and potential for repeat ...