Job Description
Reporting to the Head of Special Projects, the role will manage the end-to-end delivery process, ensuring that our innovative solutions meet both our high standards and customer expectations. This role requires a unique blend of technical expertise, project management acumen, and a passion for robotics. Our Success Criteria Lead the deployment of robotic systems at various customer locations, managing all aspects from initial planning to support and maintenance. Achieve a reduction in deployment cycle times through efficient planning and execution, aiming for continual improvement in process speed without compromising quality. Serve as the primary point of contact for customers during the deployment phase, ensuring clear communication and effective resolution of issues. Maintain high levels of customer satisfaction measured through post-deployment surveys, ensuring that customer relationships are strengthened and potential for repeat business is increased. Collaborate with engineering ...