Deskside Support Technician

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This range is provided by Lucid Connect Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Job Title: Deskside Technician

Location: Blackburn

Lucid Connect are recruiting the following role for a leading IT Services Provider, working on customer sites.

Job Description:

• To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues.

Key Responsibilities:

• Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures.
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