Job Description
About The Role
Reporting to the Home Assessing Team Leader, the Desktop Assessor is responsible for the end-to-end management of allocated claims. You will establish the cause of damage as well as determining the scope and cost of repair to insured properties, whilst maintaining excellent customer service.
- Conduct desktop assessments of insured properties using virtual assessing and/or causation reports provided by our panel suppliers;
- Produce detailed reports, determine cause, coverage, damage and best repair methods;
- Review scope of works and expert reports to ensure the most cost effective and timely method of repairs;
- Build and maintain relationships with internal and external stakeholders including; local authorities and third-party building surveyors.
- Negotiate and define the scope of work and associated costing with key stakeholders;
- End to end claim management, managing a range of cost, quality and...