Desktop Support Engineer

NTT

📍 Australia, New South Wales, Australia

Full-time Computer Occupations Posted February 27, 2026

Job Description

JOB DESCRIPTION

Req ID: 313614 

We are currently seeking a Desktop Support Engineer to join our team in Sydney, New South Wales (AU-NSW), Australia (AU).

Job role & responsibilities:

  • They know basic principles, methods, technologies, and practices for their professional field, but usually have limited experience in applying them outside a classroom setting.
  • They handle detailed problems which require standard solutions.
  • They receive general direction from their supervisor, are assigned deliverables and may be part of a team.
  • Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.
  • Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations.
  • Provides technical feedback on technical process issues to improve overall service delivery.
  • May act as team lead at times and coach team members.