Desktop Support Engineer - IT Support Engineers

• Requisition Name: Desktop Support
• Location: Chicago, IL
• Rate: $20.00/hr on W2

Role Summary

• Desktop Support role responsible for providing technical assistance for end-user systems and devices
• Supports Windows-based environments, laptops, printers, and enterprise applications
• Handles installation, configuration, troubleshooting, and maintenance of desktop systems

Key Responsibilities

• End-User Support
• Provide technical support for desktops, laptops, printers, and peripherals
• Troubleshoot issues related to Outlook, Microsoft Teams, and Fortinet/Fortigate client
• Resolve Polycom/teleconferencing equipment issues
• System Installation & Configuration
• Install and configure Windows operating systems and standard busine...