Desktop Support Technician - Tier I
I
Insight Global
📍 Concord, CA, United States
Job Description
Job Description
We are seeking a Technology Support Specialist to support a large-scale Windows 11 deployment project within a hospital and clinic environment. This role serves as a key onsite IT resource, providing hands-on support across hardware, software, and applications while ensuring a seamless upgrade experience for end users.
Project & Deployment Support
Assist with Windows 11 deployment, system upgrades, and application rollouts
Perform device imaging, installations, upgrades, and configuration
Support hardware lifecycle efforts including replacements and refreshes
Technical Support
Provide Tier I & Tier II support for incidents and service requests
Troubleshoot and resolve hardware, software, and application issues
Perform break/fix support across desktops, laptops, and peripherals
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work ev...
We are seeking a Technology Support Specialist to support a large-scale Windows 11 deployment project within a hospital and clinic environment. This role serves as a key onsite IT resource, providing hands-on support across hardware, software, and applications while ensuring a seamless upgrade experience for end users.
Project & Deployment Support
Assist with Windows 11 deployment, system upgrades, and application rollouts
Perform device imaging, installations, upgrades, and configuration
Support hardware lifecycle efforts including replacements and refreshes
Technical Support
Provide Tier I & Tier II support for incidents and service requests
Troubleshoot and resolve hardware, software, and application issues
Perform break/fix support across desktops, laptops, and peripherals
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work ev...