Dev Support Engineer

Job Description

We are seeking a dedicated technical resource for our thriving external ecosystem of almost 2000 technology partners and developers. The core mission is to elevate the quality of support and developer experience by providing expert assistance and managing our technology partner community. The ideal candidate will rapidly become a domain expert, bridging the gap between our internal engineering teams and the external developers who rely on our APIs to build integrated security solutions.

This position is based in Vancouver, BC and the candidate must reside in the Greater Vancouver Area as you will be required to go into the office on a hybrid work schedule.
 

Key Responsibilities
This role is centered on becoming a product and API expert to support third-party developers, as they develop integrations with our various platforms, including the following activities: