Device Associate, Quality Services, Device Tech Support

Amazon

📍 Bengaluru, India, India

Full-time other-general Posted March 01, 2026

Job Description

Description
At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices.

Key job responsibilities

- Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
- Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
- Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
- Should execute processes to thoroughly test product changes.
- Should have the ability to backtrack and do a root cause analysis of bugs/issues.

A day in the life
A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc.
Also involves interacting with QA for new features, supporting first pass and bug repro.
Contributing ideas and ...