Digital & E-Commerce Coordinator at Accor

Confidential

📍 Kenya, Kenya, Kenya

Full-Time Business Operations Specialists Posted February 17, 2026

Job Description

Job Description


  • Manage product listings and promotions across online marketplaces.

  • Ensure product information, descriptions, and images are accurate, up-to-date, and optimized for search visibility.

  • Monitor and report on e-commerce sales performance, providing insights and recommendations for growth.

  • Assist in executing digital marketing campaigns, promotions, and content strategies to drive online sales.

  • Support cross-sell and upsell initiatives to enhance customer engagement and maximize revenue.

  • Track advertising and marketing campaign effectiveness across digital platforms.

  • Identify opportunities to streamline processes and improve operational efficiency.

  • Monitor customer reviews and feedback, identifying opportunities for improvement in products or services.

  • Conduct market research to identify trends, customer behavior, and competitive positioning.