Digital Functional / Business Analyst – eCommerce

Job Title: Digital Functional / Business Analyst eCommerce Location: Ghent, Belgium Experience: 3+ years Language: English-speaking About the Role We are looking for a Digital Functional / Business Analyst to support the development and rollout of a large-scale eCommerce platform for a leading online retail organization. You will bridge business needs and technical solutions to ensure a seamless digital experience for both customers and internal users. Responsibilities Partner with business stakeholders to define digital strategy and translate vision into actionable requirements Drive detailed requirements gathering, user stories and process documentation Analyze and optimize existing digital workflows to improve customer experience and operational efficiency Collaborate with product owners, developers and UX teams throughout the implementation lifecycle Support user acceptance testing, training and adoption activities to ensure successful change management Maintain product back...

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