Job Description
Rémunération : $69,700 - $98,400 CAD
Lieu de travail : Calgary, Alberta, Canada
Horaire : 37,5 heures par semaine
Secteur d’activité : Services bancaires personnels et commerciaux
Assistant Branch Manager
Responsabilités
- Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
- Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
- Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
- Mentor a team on advice‑giving strategies and delivering effective customer experience
- Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
- Meet customer demand...