Direct Contract, Specialist, Digital Channel Management, Consumer Banking Group

DBS Bank

📍 Indonesia, Indonesia, Indonesia

Full-time Business Operations Specialists Posted February 25, 2026

Job Description

Direct Contract, Specialist, Digital Channel Management, Consumer Banking Group-(WD81168)

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

  • Manage and optimize the performance of the bank's digital channels, including website, mobile app, and online banking platform
  • Collaborate with cross-functional teams to identify and implement improvements to the user experience and customer journey
  • Analyze customer behavior and feedback to develop data-driven stra...