Director, Call Center Ops & Customer Solutions

Asurion in Santa Rosa, Philippines, is seeking a Director of Call Center Operations to lead a large team focused on delivering exceptional customer service and operational performance. You will be tasked with managing daily operations, developing a growth strategy, and ensuring high levels of employee engagement.

The ideal candidate possesses strong leadership and analytical skills with experience in driving sales and managing a budget. Benefits include competitive pay, health coverage, and ongoing education support.