Director, Customer Outcomes GTM

ServiceNow

📍 Gurugram, Haryana, India

full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers Posted June 10, 2026

Job Description

Job Description

Job Description

Role Overview 

We’re in growth mode across the INDIA region—and looking for a seasoned, strategic, and high-impact Services Sales Leader to drive our Professional and Strategic Services business. This role comes with a clear booking revenue and margin target and will be a key force behind expanding ServiceNow’s footprint through business transformational, value-led services engagements all configured on the ServiceNow AI Platform.

You will not only lead a high-performing team but also serve as a strategic pillar of our Customer Excellence Group (CEG) organisation—working across functions to influence customer adoptionretention, and value realization. This role is central to our mission: to make ServiceNow the...