Director de Optimización de Procesos
C
Citi
📍 ciudad de méxico, ciudad de méxico, Mexico
Job Description
**Responsibilities**:
- Responsible for setting process improvement reengineering vision/strategy and translating into capability building training & mentoring internal staff technical & change management expertise development, as well as, extending it across the business.
- Drive execution to increase operational efficiency, reduces process variation, and consequently gaps in customer experience; increase growth & innovation.
- Prioritize and plan portfolio of meaningful initiatives across businesses, in collaboration with senior leadership, reengineering partners, and corporate support if/when applicable; includes development of reengineering project funnel & individual project scoping.
- Interfaces with different lines of businesses.
- Responsible for leading & managing dynamics of cross functional & business wide process improvement reengineering initiatives.
- Secures initiatives/project sponsorship from senior leadership, and facilitates resolution of difference...
- Responsible for setting process improvement reengineering vision/strategy and translating into capability building training & mentoring internal staff technical & change management expertise development, as well as, extending it across the business.
- Drive execution to increase operational efficiency, reduces process variation, and consequently gaps in customer experience; increase growth & innovation.
- Prioritize and plan portfolio of meaningful initiatives across businesses, in collaboration with senior leadership, reengineering partners, and corporate support if/when applicable; includes development of reengineering project funnel & individual project scoping.
- Interfaces with different lines of businesses.
- Responsible for leading & managing dynamics of cross functional & business wide process improvement reengineering initiatives.
- Secures initiatives/project sponsorship from senior leadership, and facilitates resolution of difference...