Director Enterprise Technology Operations

Job Summary

Director Enterprise Technology Operations is responsible for overseeing the smooth operation of systems, servers, managing cloud infrastructure, and ensuring system reliability. This role focuses on minimizing downtime, managing migrations and upgrades, and collaborating with other teams to ensure seamless operations. The Director will also oversee SOC, NOC, network, and cyber security operations. Additionally, the Director must ensure that end users receive high-class service consistently, resulting in high levels of satisfaction among end users and customers. Ensure there is no downtime outside of scheduled maintenance windows, and minimize scheduled downtime.

Job Description

• Manage systems, servers, and services, ensuring their reliability and smooth operation.
• Handle migrations and upgrades, ensuring seamless transitions in a hybrid environment.
• Oversee cloud services (Azure and AWS), including Exchange Online,...