Job Description
Job Title: Director Operations – US Healthcare Customer Service Operations (Voice)
Reporting To: VP – Operations
Location: Metro Manila, Bridgetown QC
Shift: US Shift (EST/CST/Mountain)
Work Schedule: 5 Days / 9 Hours
Team Management: Large Operations Leadership Role with
Company URL:
About Sagility
Sagility is a trusted partner for healthcare operations transformation, helping organizations unlock value across complex healthcare workflows. With more than 25 years of healthcare domain expertise, Sagility combines deep operational knowledge with AI-enabled technology and intelligent automation to improve efficiency, strengthen decision-making, and elevate experiences for members, patients, providers, and stakeholders across the healthcare ecosystem.