Director Process Excellence

Summary role description:

Hiring for a Senior Director / Director for a leading enterprise services and digital operations provider.

Company description:

Our client is a globally distributed services provider supporting enterprises with operational and technology-enabled solutions. It works across multiple industries, offering scalable delivery models that combine people, process, and digital capabilities. The focus is on helping clients run complex operations more efficiently while adapting to evolving business and technological needs.

Role details:

• Title / Designation: Senior Director / Director

• Location: Manila, Philippines

• Experience: 10+ years

• Work Mode: Hybrid (3 days WFO)

Role & responsibilities:

• Lead Process Excellence and Digital Transformation initiatives across multiple accounts and teams to improve overall business performance.

• Identify operational proble...