Director, Service Delivery — Client & Team Growth

SupportFinity™ is looking for a Director, Service Delivery to manage client relationships and lead a team in Cebu City, Philippines. This role focuses on motivating and inspiring the team to enhance performance and client satisfaction, driving key success metrics for the organization.

The ideal candidate has a minimum of 2 years in call center management, is customer-focused, and promotes a positive, performance-driven culture.

Compensation includes PTO, wellness benefits, and bonus opportunities.