District Manager – Calgary
The District Manager will lead approximately 10–13 stores in Calgary, AB, reporting to the Operations Director. The role ensures efficient, profitable operation, supports store operators, oversees program execution, manages P&L, CTO duties and contract execution.
Responsibilities - Support a group of store operators (10‑13) on all aspects of store operations, including controls, promotional activity, paper flow, community involvements, store inspections and overall performance.
- Prioritize customer service, engage and expediently resolve escalated customer concerns.
- Conduct district meetings, deliver training initiatives and inform store operators of directives.
- Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
- Monitor sales, competitive pricing, sales incentives and promotional programs.
- Execute all security, mystery shop, and...