DraftKings Player Development Leadership Role
D
DraftKings Inc.
📍 toronto, on, Canada
Job Description
Elevate VIP customer interactions as a Player Development Manager at DraftKings. Drive sales initiatives and coach your team to achieve top-notch service and performance.
DraftKings is pioneering the use of AI to enhance our operational frameworks and customer experience. In this vital role, you'll lead Player Development Executives and VIP Hosts in achieving sales targets and fostering relationships with our prestigious clients. You'll work collaboratively to innovate processes and drive revenue through strategic initiatives.
Key Responsibilities:
• Enhance customer engagement and revenue through sales metrics
• Provide targeted coaching to improve team performance
• Analyze reports with Analytics on promotions and rewards
• Develop effective sales training materials for team growth
• Manage client case escalations effectively and promptly
Requirements:
• Bachelor's degree and at least 5 years in relevant indus...
DraftKings is pioneering the use of AI to enhance our operational frameworks and customer experience. In this vital role, you'll lead Player Development Executives and VIP Hosts in achieving sales targets and fostering relationships with our prestigious clients. You'll work collaboratively to innovate processes and drive revenue through strategic initiatives.
Key Responsibilities:
• Enhance customer engagement and revenue through sales metrics
• Provide targeted coaching to improve team performance
• Analyze reports with Analytics on promotions and rewards
• Develop effective sales training materials for team growth
• Manage client case escalations effectively and promptly
Requirements:
• Bachelor's degree and at least 5 years in relevant indus...