Job Description
**Duty Manager – European**
Are you a confident hospitality professional with strong leadership skills and a passion for guest satisfaction? We are looking for a **Duty Manager – European** who will act as the hotel’s ambassador on shift, ensuring smooth operations, exceptional guest experiences, and effective coordination across departments.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Acting as the senior manager on duty, overseeing overall hotel operations during assigned shifts.
+ Ensuring exceptional guest experience by proactively handling guest feedback, concerns, and service recovery.
+ Managing VIP arrivals, special guests, and high-profile accounts with professionalism and discretion.
+ Coordinating closely with Front Office, Housekeeping, F&B, Engineering, and Security teams.
+ Monitoring service standards, cleanliness, and operational e...
Are you a confident hospitality professional with strong leadership skills and a passion for guest satisfaction? We are looking for a **Duty Manager – European** who will act as the hotel’s ambassador on shift, ensuring smooth operations, exceptional guest experiences, and effective coordination across departments.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Acting as the senior manager on duty, overseeing overall hotel operations during assigned shifts.
+ Ensuring exceptional guest experience by proactively handling guest feedback, concerns, and service recovery.
+ Managing VIP arrivals, special guests, and high-profile accounts with professionalism and discretion.
+ Coordinating closely with Front Office, Housekeeping, F&B, Engineering, and Security teams.
+ Monitoring service standards, cleanliness, and operational e...