E-commerce Customer Support Specialist
Confidential
📍 Morocco, Morocco, Morocco
Job Description
Location: Remote (US Time Zone)
Schedule: 5 days/week including Saturday & Sunday
We’re hiring a Customer Support Specialist to assist e-commerce brands by combining empathy with AI-powered tools. You’ll review and approve AI-suggested responses to handle order updates, returns, and product questions across multiple online stores.e-commerce brands by combining empathy with AI-powered tools. You’ll review and approve AI-suggested responses to handle order updates, returns, and product quee-commerce brands by combining empathy with AI-powered tools. You’ll review and approve AI-suggestede-commerce brand
What You’ll Do:
Manage 100–200 support tickets daily
Edit and approve AI-generated replies for clarity and tone
Use Shopify and integrate...