E-commerce Operations Specialist
W
Wonder Maker Group Inc.
📍 taguig, metro manila, Philippines
Job Description
We are looking for a highly organized, proactive, and data-driven Brand EC Ops Specialist/Manager to lead end-to-end brand e-commerce operations across Shopee, Lazada, and TikTok Shop.
You will manage the full campaign engine, pricing/merch strategy, livestream coordination, and daily store operations , ensuring smooth execution and continuous sales growth.
This role requires strong ownership, structured thinking, and the ability to work cross-functionally with marketing, merchandising, warehouse, livestream teams, and platform counterparts.
Key Responsibilities
Shop Operations
- Execute listing creation and ensure accurate ERP binding.
- Monitor warehouse stock and inventories and coordinate replenishment across channels.
- Supervise CSR including chat broadcast, customer inquiry response quality, and SOPs.
- Maintain account health across platforms (violations, late sh...