Edmonton VIP Engagement Specialist Role

NeoPollard Interactive

📍 edmonton, division no. 11, Canada

Full-time Other-General Posted June 19, 2026

Job Description

Join NeoPollard Interactive as a VIP Engagement Specialist in Edmonton and create cherished player experiences. Foster loyalty through proactive relationship management and tailored engagement strategies.
This vital role at NeoPollard Interactive involves managing a portfolio of high-value players, developing personalized communication strategies, and hosting exclusive events. You will monitor communications to maximize player retention, support CRM initiatives, and identify upsell opportunities to enhance player loyalty and engagement.
Key Responsibilities:
• Build trust-based relationships with VIP players
• Host exclusive events in Edmonton and surrounding areas
• Track player metrics and engagement strategies
• Develop personalized reward and reactivation plans
• Collaborate with Compliance and Marketing teams
Requirements:
• 2-4 years of experience in a relationship-driven role
• Strong communication and rapport-building abilities
• Comfortable mee...