EL1 5 Manager Training Service Managers

Key duties and responsibilities

Duties and responsibilities include, but are not limited to, the following:

• Develop and deliver technology training sessions (in-person and virtual) tailored to diverse audiences.
• Create high-quality training materials, including user guides, presentations, and e-learning modules.
• Conduct training needs analysis and collaborate with stakeholders to identify training requirements.
• Provide hands-on support and troubleshoot technical issues during training sessions.
• Evaluate training effectiveness and implement improvements based on feedback and performance metrics.
• Stay up to date with emerging technologies and incorporate best practices in adult learning.
  

Training Service Managers found suitable will be required to hold and maintain a TSPV or TSPA clearance throughout the course of this work.

Essential criteria

1.1. Training Delivery Exper...