ELN Support Engineer
Westbourne IT Global Services
📍 Edmonton, Alberta, Canada
Job Description
Main Purpose / Objective of the Position:
The role is responsible for providing operational and technical support for laboratory electronic systems used in analytical testing, data recording, and reporting. Core systems supported include Laboratory Information Management Systems (LIMS), Chromatography Data Systems (e.g., Empower), Electronic Lab Notebooks (ELN/LES), and other lab-related IT platforms.
Educational Requirements:
Diploma or degree in a Laboratory Science discipline (e.g., Chemistry, Microbiology, Biochemistry) or equivalent relevant experience.
A strong aptitude or prior experience with Laboratory IT systems is preferred.
Key Responsibilities:
Serve as a system administrator for laboratory IT systems (e.g., Empower, ELN/LES, LIMS).
Troubleshoot system performance issues and act as the primary contact for technical support related to lab systems.
Perform system upd...