Enablement Specialist in Technical Training

Paymentus Holdings Inc.

📍 richmond hill, on, Canada

Full-time Other-General Posted June 17, 2026

Job Description

Advance your career at Paymentus as a Technical Enablement Specialist. This role focuses on improving operational readiness through effective training and documentation.

You will engage both technical and non-technical employees by facilitating onboarding sessions and providing training on the Paymentus platform. Collaborate with cross-functional teams to ensure that complex concepts are presented clearly and engagingly. Your contributions will enhance the overall understanding of product features across the organization.

Key Responsibilities: • Deliver onboarding training tailored for varied audiences • Collaborate with subject matter experts for documentation • Create and update reference materials and tutorials • Address knowledge gaps through targeted initiatives • Gather training feedback for content improvement

Requirements: • Bachelor’s degree in relevant field preferred • 2-4 years of experience in technical documentation • Ability to produce clear tr...