End User Engineer Intern

End User Services Intern

Support the End User Services team in delivering day‑to‑day IT support and maintaining a consistent, secure, and high‑quality end user experience. The role exposes you to desktop support, device management, and IT service operations while assisting senior team members with basic operational tasks.

Key Responsibilities

• Provide first‑level support for end‑user devices (laptops, desktops, peripherals)
• Assist in troubleshooting basic hardware and software issues under supervision
• Support installation, configuration, and updates of operating systems and applications
• Track and monitor IT tickets, ensuring timely updates to users
• Assist with routine system updates and patching activities
• Support asset management activities (inventory tracking, device setup, and decommissioning)
• Maintain documentation and standard operating procedures in collaboration with team members <...