Engagement Manager (Implementation)

Overview

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents think, act, and improve — delivering better customer experiences and scalable business impact. We are tackling a $400B+ market opportunity, and we’re assembling a world-class team to help us get there. We are seeking a dedicated Engagement Manager to join our dynamic team. As an Engagement Manager, you will play a critical role in the successful deployment of our projects and the onboarding of our clients. You will work directly with customers to understand their needs and requirements. This role calls for technical strength, a customer-centric approach, and solid problem-solving skills to ensure smooth implementation and strong customer satisfaction. At Forethought, we’re pioneering huma...