Job Description
- Serve as the single point of contact between my client and the delivery teams.
- Manage the rollout of the NCCI and NCCA Platforms across multiple markets.
- Oversee training delivery, certification, and post-training support activities.
- Ensure technical and premium support meet SLA timelines and expectations.
- Coordinate with stakeholders for approvals, documentation, and reporting.
- Track milestone-based deliverables and handle risk or issue escalation.
- Monitor AI/ML model updates and Veeva integration maintenance tasks.
- Facilitate knowledge transfer and content repurposing activities.
- Manage onsite workshop planning, logistics, and budget compliance.
- Lead regular project reviews with my client and internal teams.
Must Have
- 10+ years of experience in project or engagement management.
- Background in life sciences, pharma, or enterprise SaaS delivery....