Job Description
Customer Relationship Management
Serve as the main contact for assigned customers, ensuring continuous and proactive communication.Build and maintain strong, long-term customer relationships based on trust and mutual success.Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams.Customer Engagement and Ideation
Explore and support customer-driven ideas, helping shape them into feasible solutions.Collaborate with customers to identify innovation opportunities and value-added services.Act as a liaison between customer stakeholders and internal technical or delivery teams.RFP and Requirements Support
Support the preparation and response to RFPs, RFIs, and RFQs by gathering and clarifying requirements.Facilitate workshops or meetings to refine scope and align customer expectations.Ens...