Engagement Specialist for Client Connections

Gains Intermediate

📍 Remote, Remote, Canada

Full-time Other-General Posted May 31, 2026

Job Description

Drive client success as an Engagement Specialist for Client Connections. Support clients by converting leads into gym members through compassionate interactions and prompt follow-ups.
In this essential role, you will manage leads and ensure they receive timely follow-ups to ease their journey into fitness. Your professionalism and high-energy approach will be instrumental in guiding prospects towards consultations. Effective communication and documentation are key components to your success.
Key Responsibilities:
• Manage and follow up on all assigned leads
• Exhibit persistence in engaging with prospects
• Document all interactions with precision
• Communicate bottlenecks or trends as they arise
• Ensure timely callbacks are made as scheduled
Requirements:
• High energy and positive demeanor required
• Must be professional with strong teamwork skills
• Committed to client and community reputation
• Quick action in under 5 minutes necessary
• Deta...