English-Speaking Customer Support Representative

We are actively hunting for a dedicated Customer Support Representative to join our fast-growing e-commerce campaign. If you possess excellent English communication skills, basic Bahasa Malaysia , and are seeking a dependable daytime career, this is the perfect fit for you.

Entry-level candidates and fresh graduates are encouraged to apply

Location:

The workplace is situated at One Precinct, Bayan Lepas, Penang . You must either currently reside in Penang or be willing to self-relocate.

Daily Responsibilities

Serve as the first point of contact for our e-commerce users, delivering top-tier support via inbound/outbound calls, live web chat, and email correspondence.

Address consumer inquiries, troubleshoot issues, and manage service requests with professionalism and speed.

Drive exceptional customer satisfaction through active listening, clear communication, and efficient problem-solving strategies.

Collabor...