Job Description
Responsibilities: Support and enable Five9 technology and reseller partners with presales guidance, training, and ongoing technical coaching
Effectively communicate plans, progress, and status to both internal and customer organizations
Partner with Account Executives to sell the Five9 solution into larger and more demanding Enterprise and Strategic companies.
Articulate the value of Five9’ through presentations, demonstrations, and open discussion with customers.
Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
Develop materials in-line with specific sales and/or services opportunity requirements.
Responsible for transitioning the customer to the services team for implementation.
Design end-to-end cloud contact centre solutions that integrate omnichannel routing, AI engines,...