Equity and Diversity Business Analyst (Winnipeg)

Overview Drive impactful IT solutions at RRC Polytech as an Equity and Diversity Business Systems Analyst. This full-time role requires strong IT Service Management knowledge to enhance academic and operational environments. In this full-time position, you’ll design and improve ITSM platforms, ensuring solutions meet business needs while supporting instructors, staff, and students. Your focus will be on strengthening technical support for teaching systems and managing multiple projects from planning to full implementation.

Responsibilities

Design and configure IT Service Management platform

Provide support in academic simulation environments

Improve consistency of teaching and learning systems

Refine ticket workflows and management processes

Assess operational impacts of system changes

Qualifications

Diploma in Information Technology or Business Analysis

Strong IT Service Management concepts knowledge
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