ERP Specialist Executive

Add expected salary to your profile for insights

Serve as the primary point of contact for internal clients regarding ERP application requests and incidents; analyze, troubleshoot, and resolve issues independently within agreed Service Legal Agreements while maintaining high-quality standards.

Perform root cause analysis of incidents and collaborate with team members and stakeholders to identify solutions; escalate critical findings appropriately to prevent recurring issues.

Lead the gathering and analysis of business requirements, and develop end-to-end solution proposals to support user initiatives aimed at simplifying and standardizing processes.

Monitor ERP system performance proactively, identify potential issues, and implement timely fixes to ensure continuous, uninterrupted operation.

Evaluate current business processes to identify opportunities for ERP system enhancements and optimizations.

Assist with ERP system upgrades, patches...