Job Description
Job Title: Technical Support Executive
Location:
Shift: Night Shift (PST Timings)
Experience:
Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you!
We are seeking a highly motivated Technical Support Executive with 2+ years of experience in
supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner.
Responsibilities
● Provide technical support to customers via tickets, email, and virtual meetings.
● Troubleshoot and resolve software-related issues in a timely manner.
● Log and track customer issues in a ticketing system.
● Ensure customer satisfaction by following up on open issues and keeping customers infor...