ESM Tech Lead

Hexaware Technologies

📍 Chennai, Tamil Nadu, India

Full-time Other-General Posted March 03, 2026

Job Description

Description

Job Title

ServiceNow ITOM per /Developer

Must Have Experience

·Experienced in implementation of ITOM solution using industry best practices

·Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

·Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

·Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

·3rd party software integrations with ServiceNow

·Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

·MID Server management experience

·Experience in multiple ServiceNow implementations